How do I troubleshoot ActiveSync?

To do this, follow these steps:

1. Browse to the Microsoft Remote Connectivity Analyzer site.
2. Select Exchange ActiveSync Autodiscover from the Microsoft Exchange ActiveSync Connectivity Tests and select Next.
3. Enter all the required fields and select Perform Test.

How do I activate Microsoft Exchange ActiveSync on Android?

On your device, go to Menu > Settings. At the bottom of the Settings screen, tap Accounts and sync. At the bottom of the Accounts and sync screen, tap Add account. On the Add account screen, tap Microsoft Exchange ActiveSync.

How do I enable ActiveSync in Active Directory?

Use the new Exchange admin center to enable or disable Exchange ActiveSync

1. In the new EAC, navigate to Recipients > Mailboxes.
2. In the list of user mailboxes, click the mailbox that you want to enable or disable Exchange ActiveSync for.
3. Under Mailbox settings > Email apps, click the Manage email apps settings link.

How do I get ActiveSync device logs?

In the navigation pane on the left, expand General, and then click Mobile Devices. In the list of devices, select the device that you want to track, and then click Start Logging. In the Information dialog box, click Yes. Reproduce the behavior that you want to capture, and then click Retrieve Log.

How do you troubleshoot an Exchange Server?

Troubleshoot the Exchange Server Find the common thing with the user accounts which are facing the issues. Check what type of user accounts are facing the issue. Check when did the problem start with the user account. Check for any possible error message during the mail flow.

How do I enable and restore Microsoft Exchange ActiveSync EAS logs?

Procedure

1. Connect to Exchange Online PowerShell.
2. Run the Set-CASMailbox cmdlet to enable ActiveSync logging for a specific user:
3. Reproduce the behavior that you want to capture.
4. Run the Get-MobileDeviceStatistics cmdlet to retrieve the log:

How do I sync my Exchange contacts to my Android phone?

Make sure sync is set

1. Open Settings.
2. Tap Accounts and Sync.
3. Tap on the Exchange account.
4. In the Data and synchronization settings (Figure A), make sure everything is checked.
5. Tap Sync Now.

What is the difference between Exchange ActiveSync and IMAP?

Exchange ActiveSync (EAS) – Microsoft protocol initially intended to be used on mobile devices such as phones and tablets, but has recently been added to Microsoft Outlook which is a desktop client. IMAP is cross-platform and can be used by desktops and mobile devices.

How do I collect Exchange logs?

If you don’t know which logs you need, you can just use the switch AllPossibleLogs and it will collect everything that you need based off the version of Exchange and the role(s) that you have on the server.

Are there any issues with Microsoft Exchange ActiveSync?

This article describes common issues that affect third-party devices that synchronize with Exchange by using Exchange ActiveSync. These devices include Android and iOS devices. Exchange ActiveSync Protocol Licensees provide the Exchange ActiveSync software that is used on the third-party devices.

Where can I find Microsoft Exchange ActiveSync connectivity test?

To do this, follow these steps: Browse to the Microsoft Remote Connectivity Analyzer site. Select Exchange ActiveSync Autodiscover from the Microsoft Exchange ActiveSync Connectivity Tests and select Next. Enter all the required fields and select Perform Test. Did the Connectivity Test fail?

Are there any issues with ActiveSync on Android?

It pays to be prepared: research the phone for any known ActiveSync issues. Here is a great list of known issues with ActiveSync on Android devices (PDF).

How to connect to exchange 2010 via Android?

Locate and right-click the mailbox account in the console, and then click Properties. Click Advanced. Make sure that the check box for “Include inheritable permissions from this object’s parent” is selected. If the user is a member of certain protected groups such as Domain Administrators, it is normal for this box to be unchecked.