How do I use my Aeromexico transportation voucher?

It’s easy to use your electronic voucher, just follow these simple steps:

1. Choose your new destination and travel dates.
2. Enter your information, making sure that it matches the information on your original reservation.
3. Select the electronic voucher (EMD) as your form of payment.

Do I need a Covid test to fly Aeromexico?

All the passengers over 2 years of age must submit a PCR or antigen test performed by a laboratory, hospital, or drugstore with negative COVID-19 result and an attestation.

How do I get a refund from Aeromexico?

To initiate the refund in Aeromexico, you will have to first fill out the refund request form. Fill in the form and then the customer care experts will get in touch with you and provide you with the refund of your flight ticket within 7 business days.

How do I call Aeromexico?

Customer Service Please fill out this form regarding past travel experience: If you requiere assistance before or during your trip, please call +52 (55) 5133 4000 to let us know to assist you in any way we can.

Can I cancel a flight and get a refund Aeromexico?

You can request a refund as an electronic voucher (EMD) for 115% of the value of your ticket before tax. Request a refund which you will receive within 12 months of your request in the form of your original payment. This is applicable as of July 1, 2021.

How much does Aeromexico charge per bag?

Checked bags If you choose this fare, your first checked bag will cost you $30, the second will be $55, and the third will be $180. Any additional pieces of luggage can be checked for $200 each. If you were to purchase a Clase Premier ticket for the same flight, you’ll be able to check two bags for free.

Is Aeromexico refunding tickets?

Is Aeromexico a safe airline?

Yes. “The Mexican airlines that have been given permission to fly to the U.S. meet FAA’s safety standards,” says Harteveldt. On the whole, the aviation industry still regards Mexico’s airlines as safe. “We believe Aeromexico is incredibly safe,” Glen Hauenstein, Delta’s president, said at a conference on Tuesday.

Can I cancel a flight with Aeromexico?

As per Aeromexico Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aeromexico Airlines within 24 hours of the purchase.

What is Aeromexico cancellation policy?

If you cancel your Aeromexico Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Aeromexico Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Who is the owner of Aeromexico?

Banamex
CitigroupGrupo Aeroméxico
Aeroméxico/Parent organizations

Is Aeromexico going out of business?

Aeromexico Shrinks Through Bankruptcy With Deal to Slash Boeing Orderbook. Aeromexico is doing the work in Chapter 11 bankruptcy protection. The Mexican carrier has renegotiated labor agreements, secured up to $1 billion in new debtor-in-possession funding, and pruned its fleet to 106 aircraft.