How do I contact Haven Holidays?

Ways to contact us

1. By mail: You can send us a letter directly to our Head Office at the following address:
2. By email: You can send us a message using our Contact Form.
3. By phone: Making a booking – please call: 0333 202 5250.
4. Changed your address details?
5. Complaints:

Is Haven in the UK?

Explore Haven You’ll have the pick of our 38 holiday parks, dotted around the UK coast. They’re all placed in some of Britain’s most spectacular and best-loved holiday hotspots, from Cornwall to Cumbria and Sussex to Scotland.

Can you get a refund from Haven?

We’ll give you the choice of cancelling your holiday for a full refund or paying the full price. And if we’ve overcharged you by mistake, we’ll give you back the difference in price.

How can I cancel my Haven holiday?

b. Cancelling your booking if you have Haven Holiday Protection

1. Call us as soon as you can or, if you booked through a booking agent, please call your agent.
2. We will then cancel your holiday.

How do I email Haven Holidays?

Frequently Asked Questions. If you are interested in buying a static caravan at one of our Haven parks please email our team at [email protected] and they will be happy to help.

What is the best haven site to go to?

12 Best Haven Holiday Parks for On-Site Facilities

• Hafan Y Mor Haven Holiday Park.
• Haggerston Castle Holiday Park Haven.
• Primrose Valley Haven Caravan Holiday Park.
• Thornwick Bay Caravan Holiday Park Haven.
• Thorpe Park Haven Holiday Centre.
• Weymouth Bay Haven Caravan Holiday Park.
• Wild Duck Haven Holiday Park.

How much deposit do I need for a Haven holiday?

Touring and camping bookings require a £25 deposit payable at time of booking and are excluded from the Easy payment plan option.

Can you use Haven facilities if not staying there?

2 answers. I’m very sorry but we don’t sell day passes to anyone who is not staying on the park. This is to make sure our paying guests and owners have access to all of our facilities.

Are Haven holiday parks open?

We’re delighted to say that our parks have now reopened across the UK! Your health and safety is at the heart of everything we do. As we welcome you back, you may notice that one or two things have changed in line with government guidance.

How do I upgrade my Haven holiday?

If you’d like some added comfort, or an extra bedroom for the kids to play, you might even be able to upgrade your choice of accommodation for a little extra. Choose your holiday home is available at most of our parks* and is simple to use. Just log in to your My Haven account to view your options.