How do I contact Avid?
How do I contact Avid?
Broadcast & Video Support
- Americas. Support: 1-800-800-2843 / +1 978-275-2476. Sales: 1-800-949-2843 / +1 978-275-24806.
- Europe. United Kingdom: +44 1753 650 660. Germany: +49 180 132 4009. France: +33 141 494 040. Spain: +34 917 628 625.
- Asia. South Korea: +822 3483 3226. Australia: +612 8228 1456. Japan: 0120-950-028.
How do I contact Avid by phone?
Get Help
- Americas. +1-888-456-3444. +1 978-275-2555.
- Europe. Toll Free: 00 800 11186824. UK: +44 1753 658529. Germany: +49 180 132 4009.
- Asia. Japan: 0120-950-028. Australia: +61 0 2 9420 3066. South Korea:
- Americas. +1 978-275-2557.
- Europe. 0 1753 659 500. +44 1753 659 500.
- Asia. APAC: +81 3-3505-6138. (English)
How do I contact Avid Pro Tools?
If you need assistance with your Avid product or need Webstore assistance – please contact Avid Customer Care via the MyAvid support portal at https://www.avid.com/US/support/support-contact.
What is an avid number?
The Avox International Business Entity Identifier or AVID is an identifier assigned by Avox Limited.
Where is my avid support code?
Answer: A customer can retrieve their ASC by using the Retrieve ASC Details tool on the Avid website at www.avid.com/ascform. The customer will provide their email address and will be sent an email with details about the ASCs that have been issued to the customer with that email address.
How do I get a refund from Avid?
To return any shipped product, please submit your return request at the Physical Returns page. To return a software download, please submit your return request at the Digital Returns page. You will be refunded within 10 business days.
Can you cancel Pro Tools subscription?
Avid subscription products are not eligible for return or early termination. If you are a subscriber and the laws of your resident country, provide for a cancellation or a return period, your decision to subscribe means you have agreed to the Avid Subscription Terms and Conditions.
What is Avid support code?
An Avid Support Code (ASC) gives you access to our worldwide network of experts who can assist you—during normal business hours—to help you get the most out of your Avid investment. Local language support is available only on a best effort basis.
What do you do in Avid?
AVID, which stands for Advancement Via Individual Determination, is a nonprofit college-readiness program designed to help students develop the skills they need to be successful in college. The program places special emphasis on growing writing, critical thinking, teamwork, organization and reading skills.
Do you have to pay for avid support?
Re: do you have to pay to contact avid support? The proper way to contact Avid support is to purchase an ASC like you said. Most setup and authorization issues are free and you will not be charged after they determine this is the type of issue it is.
Can I Refund Pro Tools?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returned materials must be received at Pro-Tools in new condition and in original packaging.
How much does Pro Tools 12 cost?
Pro Tools software monthly subscription (one-month license subscription with updates and support) starts at $29.99/month. Pro Tools software annual upgrade plan (12 months of updates and support) starts at $199. Pro Tools software annual subscription (12-month license subscription with updates and support) starts at …