What are the duties and responsibilities of a receptionist?

Duties and responsibilities of a Receptionist

• Meeting and greeting clients.
• Booking meetings.
• Arranging couriers.
• Keeping the reception area tidy.
• Answering and forwarding phone calls.
• Screening phone calls.
• Sorting and distributing post.

What are the duties of a front desk receptionist at a hotel?

Hotel Front Desk Clerks have the following responsibilities: Check in customers using computer programs and equipment and provide guests with directions to their room. Inform customers of all on-site amenities and any relevant information that is needed to use them. Handle and resolve guest complaints.

What are the qualities of a good hotel receptionist?

To become a Hotel Receptionist, you’ll need to have:

• clear speech.
• a polite manner.
• a high standard of personal presentation.
• excellent verbal and written communication skills.
• a good telephone manner.
• customer service skills, patience and tact.
• the ability to be calm and well organised, even when working under pressure.

What is the salary of hotel receptionist?

An early career Hotel Receptionist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of ₹180,000 based on 25 salaries. A mid-career Hotel Receptionist with 5-9 years of experience earns an average total compensation of ₹225,000 based on 8 salaries.

What are two essential qualities of a receptionist?

6 Attributes to Look for in a Great Receptionist

• Effective communication. Naturally, a receptionist should have excellent verbal communication skills.
• Professionalism.
• Interpersonal aplomb.
• Multitasking capabilities.
• Organizational abilities.
• Technical prowess.

What are the duties and responsibilities of a front desk clerk?

Responsibilities for Front Desk Clerk

• Answer any questions guests have.
• Answer the phone and direct them to the correct place.
• Follow company policies and procedures.
• Check guests into and out of the hotel.
• Take care of any needs the guest has.
• Schedule transportation for guests.
• Create a memorable experience for the guests.

What are the tasks of a receptionist?

Responsibilities for Receptionist Answer and direct phone calls in a polite and friendly manner Welcome visitors in a warm and friendly manner, and answer any questions visitors have Maintain reception area and all common areas in a clean and tidy manner at all times Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

What does hotel receptionist mean?

The hotel receptionist job is often referred to as a front desk agent . Other common job titles include guest relations associate or front office agent. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position.

What are the positions in a hotel?

Hospitality jobs at hotels include domestic work, such as housekeeping, concierge jobs, and receptionist positions. In addition, many hotels need workers with specialized skills to perform hospitality jobs, such as pool lifeguards, bartenders, and daycare givers.

What are the duties of a hotel room attendant?

One of the main duties of hotel room attendants is to prepare the hotel room’s bed for the guest. The attendant must remove the dirty bedding and pillow cases and replace them with fresh, clean linens. Some hotel chains also replace the duvet covers between guests.